RareSync Help
Your account

Sign in

Sign in with an email code or Google, and what to do when you cannot get in.

Sign in

Open app.raresync.com and choose how you signed up.

  • Email: enter your email and choose Email me a code. We send a one-time code. There is no password to type.
  • Google: choose Continue with Google and pick the same Google account you used to sign up.

Use the same method you signed up with.

Sign in with Google

Choose Continue with Google and pick the same Google account you used to sign up.

A different Google account is a different RareSync account, even when both use the same email address at your shop. If your catalog looks empty after signing in, check which account you picked.

You cannot get in

If the code email has not arrived after a few minutes:

  • Check spam and junk.
  • Check you typed the address the account actually uses.
  • Ask for a fresh code. The old one expires.

If you signed up with Google, use Continue with Google instead of email.

Two-step sign in

There is a Two-Factor Authentication row under Security marked Coming Soon. It is not available yet.

Sign out

Open Account and choose Log out, top right.

Do this on any shared or borrowed device. Closing the tab is not the same thing.

Still stuck? See I cannot sign in.

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